Keeping your experts happy

Keeping Your Experts Happy1When preparing a competitive bid, intelligence and knowledge gathering are two of the most important tasks for positioning your company to win. There’s a good chance that your company has a few subject matter experts who hold a large portion of this crucial information. Sometimes these subject matter experts are ready and willing contributors. But often these experts are already leading multiple projects and have less than ideal available time to dedicate to the effort.

If your company bids on new work even moderately often, there’s also a chance that, after numerous emails, interviews, and pings, these experts feel like tapped out resources.

Hilmer Consulting works with our clients to lighten the load on subject matter experts by minimizing the frequency of these shoulder taps. We accomplish this by establishing proposal content baselines early on, performing well-planned initial interviews, and developing, maintaining, and regularly updating a central location for proposal knowledge management.

Easing the contribution process for your subject matter experts is a critical part of our role in not only positioning your bid to win, but also maintaining the satisfaction of your internal customers and establishing a comfortable environment for future collaborative efforts.